The short version
Ravi opened Hydroline in 2017 after twelve years working under bigger contractors. The wage was steady but the work felt rushed — jobs closed before they were really finished, follow-up calls treated as someone else’s problem. Hydroline started with a promise: every invoice we send carries the engineer’s name, and that engineer is on the hook if it leaks again.
Eight years in, we’ve closed more than 6,200 jobs across PJ, KL and the wider Klang Valley. A meaningful share of that comes from property managers and landlords who keep us on speed-dial because the reports we hand back don’t need translating.
People you’ll meet
- Ravi K. — founder, lead engineer. Twenty years in residential plumbing, SPAN-registered.
- Hafiz B. — senior engineer, heater specialist. Joined 2019.
- Mei Lin C. — project manager for rebuild jobs, runs the supplier relationships.
- Sanjay R. — junior engineer, drainage and CCTV.
- Aida N. — dispatcher, customer success. The voice on the other end of the line.
Where we trained
Our engineers hold City & Guilds Level 2/3 (NVQ equivalent) certifications and SPAN P3 plumbing licences. Heater installs covered by SKM Level 3 wireman supervision. Annual refresh courses with the Plumbing Industry Promotion Council of Malaysia.
What we will not do
Cut corners on waterproofing. Quote without seeing the job. Subcontract to crews we haven’t personally trained. Bill you for unexpected work you didn’t agree to. Walk off site without a working pressure test.